Job Opening
ServiceNow Architect
Experience : 8-12 Years
Location : Remote
Key Responsibilities:
- Design, develop, and maintain integrations with other third-party applications.
- Knowledge and experience of defining application and data architecture roadmaps for significant business / functional scopes.
- Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
- Experience of defining and running architecture governance processes, and of shaping and communicating architectural strategy.
- An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team.
- Experience of Scaled Agile Framework methodologies, and a broad knowledge of business practices, processes and tools.
- Partner closely with executive stakeholders and their teams around delivering solutions in ServiceNow to key business initiatives.
- Familiarity with ServiceNow core application UI and workflow configuration, report development, integration components.
- Expert level understanding of client-side and server-side scripting – business rules, script actions, script includes.
- Proven ability to drive complex technical solutions which may include both legacy and converging technology use at an enterprise level and business process change through education and partnership with stakeholders.
- Designing, engineering and configuring ServiceNow to automate internal Information Technology Infrastructure Library (ITIL) processes.
- Understanding of how to optimize the ServiceNow data model and structures, proposing and enforcing coding standards and convention across the development teams.
- Designing, implementing and enhancing various application modules in Service-Now including Incident, Problem, Asset and Configuration, Change, SLM, Service Catalog, etc.
- Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment.
- Share best practices and be consultative throughout the technical design of the project.
- Participate in process flow analysis and process redesign along with the Project Manager
- A strong background of ServiceNow development.
- Experience in the design and implementation of ServiceNow security architecture would be beneficial.
- Able to work in Agile teams comprising of a Business Analyst, Program Lead and Clients.
- Development for integrations including web services (SOAP/REST), DBC, Mid server.
- Responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.
- Experience with ServiceNow table structures and data model.
- Experience in Jelly development.
- Able to work with a high degree of accuracy and have a strong attention to detail.
- Ability to communicate effectively with internal team members.
- 2+ year experience in ServiceNow architecture(preferred).
Requirement:
- Expert level understanding of client and server APIs.
- Expert level understanding of Java JAR development for the ServiceNow MID Server.
- In-depth understanding and hands-on application of Service Management business processes.
- Experience integrating with other cloud based and legacy client business and IT platforms.
- Bachelor’s or Master’s degree in computer science, software engineering, hardware engineering, or relevant degree is preferred.
Certifications:
Certified implementation specialist (ITSM, ITOM, HRSD or any other)