Job Opening

ServiceNow Architect

Experience : 8-12 Years 

Location : Remote

Key Responsibilities:

  • Design, develop, and maintain integrations with other third-party applications.
  • Knowledge and experience of defining application and data architecture roadmaps for significant business / functional scopes.
  • Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization.
  • Experience of defining and running architecture governance processes, and of shaping and communicating architectural strategy.
  • An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team.
  • Experience of Scaled Agile Framework methodologies, and a broad knowledge of business practices, processes and tools.
  • Partner closely with executive stakeholders and their teams around delivering solutions in ServiceNow to key business initiatives.
  • Familiarity with ServiceNow core application UI and workflow configuration, report development, integration components.
  • Expert level understanding of client-side and server-side scripting – business rules, script actions, script includes.
  • Proven ability to drive complex technical solutions which may include both legacy and converging technology use at an enterprise level and business process change through education and partnership with stakeholders.
  • Designing, engineering and configuring ServiceNow to automate internal Information Technology Infrastructure Library (ITIL) processes.
  • Understanding of how to optimize the ServiceNow data model and structures, proposing and enforcing coding standards and convention across the development teams.
  • Designing, implementing and enhancing various application modules in Service-Now including Incident, Problem, Asset and Configuration, Change, SLM, Service Catalog, etc.
  • Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment.
  • Share best practices and be consultative throughout the technical design of the project.
  • Participate in process flow analysis and process redesign along with the Project Manager
  • A strong background of ServiceNow development.
  • Experience in the design and implementation of ServiceNow security architecture would be beneficial.
  • Able to work in Agile teams comprising of a Business Analyst, Program Lead and Clients.
  • Development for integrations including web services (SOAP/REST), DBC, Mid server.
  • Responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements.
  • Experience with ServiceNow table structures and data model.
  • Experience in Jelly development.
  • Able to work with a high degree of accuracy and have a strong attention to detail.
  • Ability to communicate effectively with internal team members.
  • 2+ year experience in ServiceNow architecture(preferred).

Requirement:

  • Expert level understanding of client and server APIs.
  • Expert level understanding of Java JAR development for the ServiceNow MID Server.
  • In-depth understanding and hands-on application of Service Management business processes.
  • Experience integrating with other cloud based and legacy client business and IT platforms.
  • Bachelor’s or Master’s degree in computer science, software engineering, hardware engineering, or relevant degree is preferred.

Certifications:

Certified implementation specialist (ITSM, ITOM, HRSD or any other)

Job Category: Others
Job Type: Full Time
Job Location: Bangalore
Experience: 8 to 12 years

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