Technical Project Manager – L4 (AI Delivery Team)

Experience : 5 to 11years

Location : Bengaluru

Job Type : Full Time

Lead end-to-end delivery of complex software/AI projects, ensuring scope, timeline, and quality objectives are met.
Manage project lifecycle: initiation, planning, execution, monitoring, and closure.
Gather and analyze business requirements and map them to technical use cases.
Collaborate with internal stakeholders, engineering, and customers to define project plans and deliverables.
Oversee integrations with CRMs, APIs, and third-party platforms.
Ensure smooth deployments on cloud environments, considering scalability, networking, and security.
Conduct customer meetings, manage expectations, and handle change requests effectively.
Proactively identify risks, issues, and dependencies, and drive resolution.
Maintain project documentation, dashboards, and regular status reporting.
Ensure customer satisfaction through clear communication, timely delivery, and issue resolution.

5+ years of project management experience in software or SaaS delivery.
Proven experience managing complex, multi-stakeholder projects.
Strong knowledge of CRM and API integration methods.
Good understanding of cloud systems, architecture, networking, and deployment methodologies.
Familiarity with AI/ML, NLP, or conversational AI concepts (preferred).
Strong background in requirement gathering, mapping to business use cases, and delivery execution.
Excellent time management, organizational, and communication skills.
Strong problem-solving abilities and customer-focused mindset.
Ability to manage customer interactions and change requests professionally.

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